Every piece at Flair Designs is checked with care before it is shipped. If something is not right with your order, here is how we will make it right.
Order Cancellation
Orders can be cancelled within 2 hours of being placed. Amounts for cancelled orders are issued as store credit, which you can use on any future purchase.
Returns & Exchanges
We accept returns or exchanges only if the item you receive is damaged or defective. Please notify us within 3 working days of receiving your order.
Items Not Eligible for Return
- Change of mind or preference after purchase.
- Slight colour variation between the product photo and the actual fabric — colours can differ depending on your screen and lighting.
- Items that have been worn, washed, or altered.
- Items returned without original tags and packaging.
Exchanges
For approved claims, you may choose another product of equal value in place of the returned item, or opt for store credit.
Refunds
Once the returned item reaches us and passes inspection, approved refunds are processed within 5–7 business days to your original payment method or as store credit, as per your preference.
How to Raise a Return
Message us on Instagram with your order number, photos of the item, and your unboxing video — or visit our store in Choondi, Aluva. We will guide you through the next steps.
Contact Us
Flair Designs by Jyothy Sanal
Choondi, Aluva, Kerala
Open 10:00 AM – 8:00 PM · Mon–Sun
You can also message us on Instagram @flairdesignsaluva.